Returns & Exchanges
At ALDO, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unworn merchandise in its original packaging within 30 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the unused items back into their original shoebox or packaging and include the provided packing slip to ensure fast processing.
Label and Ship
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing